5 Reasons Leaders Tend to Micromanage

mean boss

Most of the time micromanaging is not a positive characteristic of leadership. I have written previously about times I do micromanage, but these are rare. 

In fact, I avoid it if possible – some on our team may say to a fault. There are times to manage closely, such as when you’re protecting a vision, but for the most part it disrupts progress more than it promotes.

As I work in the ministry world, however, it seems very common for micromanagement to be present. It could be a pastor who wants to control everything or a church governance that controls the pastor. And, by observation, I’ve learned there are common excuses for micromanagement.

Here are some reasons leaders resort to micromanaging:

Fear

It could be fear of a number of things. Fear it will be done wrong. Fear others will think the leader is not doing their job. Fear someone else may get credit instead of the leader. When a leader feels another person may receive recognition greater than the leader – he or she is more likely to try to navigate every outcome. 

Insecurity

I’ve noticed when a leader is feels he or she doesn’t have what it takes to lead the team or organization – or becomes overwhelmed – when things are going badly in the church or organization – a leader often begins to control the actions of people around them. They become more strong-arm managers than visionary leaders. 

Wrong team members

When the leader doesn’t feel he or she can trust the team members, he or she is likely to lead activities normally delegated. This can sometimes fall into the valid reason for micromanagement, but it shouldn’t last long without changes being made – either changing the team or helping the team improve. 

Bad vision

The problem may not be the people – or even the leader – but the leader is pushing people to accomplish something no one buys into or simply won’t work. Sometimes it’s time to move forward, but the leader is hanging onto a sinking ship – often refusing to admit it’s sinking. This is one I’ve seen many times in declining churches. Something needs changing, but the leader refuses to do the hard work and change. 

Power

Sadly, this is possibly the most common reason I have seen for micromanaging – and even more sadly is when I’ve seen it in the church. Some leaders relish in the idea of holding power and so, to keep the sense of control, they use their position’s authority to control rather than empower.

Leaders, are you guilty of micromanaging? Do any of these reasons apply to you?

The Absolute Greatest Killer of Motivation – And 3 Suggestions

hourglass

What’s the greatest killer of motivation?

We often think it is a lack of vision.

But, you can have the greatest vision ever and still see motivation dwindle and momentum die.

The fact is, we have an amazing ability to get bored with good things over time.

In fact, TIME is the greatest killer of momentum.

It doesn’t matter how much we love something, time can cause us to lose interest.

All of us can think of something we once loved, but now it’s old news. We have a the sad ability of tiring of wonderful things.

Buy a child a toy at Christmas and they love it – it’s the best Christmas ever – but a few weeks later; perhaps only a few hours – they probably aren’t as excited about it anymore. They are ready for some new toys.

Marketers know they have to keep changing things to keep us buying. We get bored easily. That’s why Apple’s stock is through the roof. They keep introducing new products because we get bored with the old ones.

If we aren’t careful, we’ll do it in our relationships too.

One of the biggest obstacles in many marriages is boredom. We quit dating – we quit courting – we quit surprising each other. Over time, we get bored in the relationship. Time kills the momentum the couple once had for each other. 

That feeling of boredom comes into the church also.

Greeting at the front door was great at first. We met lots of new people and genuinely felt we were making a difference. Now we know everyone and the job has become old. I’m bored.

Time killed my motivation.

Going to small group? Working with students? Playing in the band? Fun at first, but time has made me bored.

Perhaps you understand by now. Maybe you’re bored with this post. It was great when it started, but time has taken away your enthusiasm. Let me get to some help. It’s time.

If time is a killer of motivation, what’s the solution?

Keep retelling the vision.

Remind yourself and others of why you are doing what you are doing. If your mission is to reach people for Christ, then get excited about it again. Renew your passion for others – for lost, hurting people. Restore your first love. 

Keep practicing the vision.

Sometimes we get so busy with doing “stuff” we don’t really do what we were called to do. We are notorious at this in churches. Meetings to talk about doing missions take more of our time than doing missions. If you want to restore your motivation – do the things you’re motivated to do. If reaching broken, hurting people for Christ was the original passion God called you to do, then step away from the routines and busyness of life to start winning a few broken, hurting people for Christ again. Drop the mundane and follow the heart. Renew your personal passion by doing living the vision. 

Keep sharing the impact of the vision with others.

Most likely there are still some people motivated for the vision. Surround yourself with them. Share their stories. Let their enthusiasm rub off on you and others. Live out the vision with others who believe in it as much as you do. It will motivate you – or re-motivate you – as you share the vision with others again.

Have you seen time destroy motivation? What are you doing about it?

3 Options When You Can’t Stand the Heat in the Leadership Kitchen

Chef fire fighter

When I was growing up I frequently heard the phrase.

If you can’t stand the heat, get out of the kitchen.

Are people still saying it and I’m just not hearing it?

Either way, I love a good analogy to help me think through a topic. And, I think the phrase applies in leadership. And, I’m not sure getting out of the leadership kitchen when it gets too hot is the only option.

Are you experiencing the “heat” – the stress of leadership? 

Do you feel you are in over your head? 

Are you not able to keep up with the demands on you personally and are you, therefore, questioning your abilities as a leader? 

Do others have the perception you can’t accomplish what you are supposed to do? (Perception is often more powerful than reality.) Are you stuck and wondering what to do next?

I have been there numerous times as a leader.

At 20 years of age, I was thrust into a management position, because the manger left suddenly. By default I was given responsibility I had bluffed upper management into believing I was prepared to do. I wasn’t. When I became a self-employed small business owner I quickly realized the ball rested in my court, I was responsible for meeting payroll for others and myself, and I was in well over my head. As the pastor of fast growing churches, there have been many times I’ve not known what to do.

The heat in the kitchen was more than I could bear.

Thankfully, I’ve matured enough to admit it these days.

When you find yourself in over your head in leadership – use the analogy of the “heat in the leadership kitchen”.

I think you have 3 options:

Get out of the kitchen

There’s always that. Let’s be honest and admit you may be in the wrong kitchen. The heat may be too much for you. Sometimes you simply aren’t a fit for the role. It doesn’t mean you aren’t a fit for any role – just not this one – or in this organization. My leadership style wouldn’t work in many churches. Being willing to admit it saves you heartache, your team from destruction, and the organization from having to make difficult decisions regarding your leadership in the future – when everyone else discovers you’re out of your league or misfit. 

Learn from better cooks

Continuing with the kitchen analogy, perhaps the oven temperature is set too high. You may be using the wrong ingredients. Maybe you need better assistant chefs. I’m not trying to stir up a recipe simply to fit this point in the post (Okay, please admit that’s funny), but you may need to invite input from people who have been cooking (leading) longer than you have. Chances are good an outside look can see things you don’t see. Leadership can be lonely, but it doesn’t have to be (and shouldn’t be) done alone. Find mentors willing to invest in you. This often begins with the humility to admit you need help and the willingness to ask for it. But, the best leaders occasionally need help and great leaders aren’t too proud to ask for it. I’ve also discovered seasoned leaders feel honored to ask. (And, as a Christian leader, remember God is on your side and He may be waiting for you to surrender before He jumps in to help.)

Improve the kitchen

Perhaps it’s the environment you’ve created in the kitchen. You may need to change the people who are seated at your kitchen table or who are watching you cook. You may need to get a better stove or, as I’ve learned, even getting the right spatula will make me a better cook. Again, I’m not trying to overuse this analogy, but the point is in leadership we usually have to get better before we can get bigger. Sharpening our personal skills, growing the strength of our team, placing the right people in positions around us and improving the organization’s culture and environment can be helpful when a leader feels overwhelmed. You have to do what it takes to become a better leader. I got a second master’s degree to help me in leadership. You may not need to go to that extreme, but you should be intentional about gaining the training and experience you need to be a lead at a higher level.

Feeling hot in the leadership kitchen? You may need to get out – but there may be other options.

Got any other kitchen leadership analogies you’d care to share?

12 Hard Things to Say – 5 Ways to Say Them as a Leader

men sitting on sofa at home and talking

In any relationship, there comes a time where it’s necessary to say things which are difficult to keep the relationship strong and make it better. This is also true in a healthy team environment. All leaders have things they need to say, which are hard sometimes.

For me personally, this often involves having a challenging conversation with a team member – someone I love being on the team, but know they need correction in an area, which is affecting the team. These are always discussions I’d rather not have, but I know are necessary for the continued health of the relationship, the team, and the individual.

Over the years, I have had many of these issues which required “tough love” to address them. I began my business leadership experience in retail management. At certain times of the year there could be 100’s of associates on the sales floor. It provided ample opportunity for problems I had to address with individuals.

But, those opportunities have continued throughout my career in leadership. And, dealing with problems has included me having to say things such as:

  • You’re too controlling as a leader.
  • You can be perceived as a real jerk to people.
  • Your laziness is dragging down the team.
  • You have body odor.
  • You’re making making too many mistakes and don’t seem to be learning from them.
  • You are non-responsive to your team members or others. It’s slowing down progress and it’s unfair to everyone else.
  • Your personal life is impacting your work. How can I help?
  • You don’t know how to take constructive criticism.
  • You are too critical of new ideas.
  • You are moving too fast.
  • You are moving too slow.
  • You are uncooperative.

I should note – most of these have not been said with my current team – thankfully.

Through my years in leadership, however, I have had to say each one of these statements to someone I was supposed to be leading. Those conversations, as awkward and uncomfortable as they are, always prove to be good for the team and the team member.

In full disclosure, there have been times when someone needed to have similar “tough love” conversations with me and those discussions always made me better, as difficult as they were to receive at the time.

If you have to have one of those conversations, I have learned some principles to make them more palatable.

Here are 5 tips to have hard conversations:

Handle the conversation as quickly as possible – If the problem is clear in your mind (and usually everyone else’s mind), and you’ve witnessed the problem long enough to know it’s a pattern, don’t delay long in addressing the issue.

Be honest – This is not the time to shift blame, make excuses or dance around the issue. Be clear about the problem as you perceive it.

Be kind and helpful – You may read my post 5 Ways to Rebuke a Friend. Although this post deals more with a subordinate than simply with a friend, the previous post suggestions may be helpful here also. Your end goal should be to make the team member and the team better after the conversation. Don’t just blast a person. Use the “sandwich approach” when possible. Place the hard words in the midst of things which are good about the person and your commitment to them.

Have a two-way conversation – You should be willing to listen as much as you speak. You may not have all the facts exactly right – or you may have – but give the person a chance to respond to the criticism you are addressing. This also means you should have a two-way conversation, and not a multiple party conversation. You should address the issue with the person you have a problem with, not with others on the team behind his or her back. If you need someone in the room with you for perception issues or as a witness, make sure they are committed to privacy.

Move forward after the conversation – The person being corrected should leave with the assurance you are moving forward, and, provided improvements are made, do not plan to hold the issue against them. It will be important they see you responding likewise in the days ahead.

Know when enough is enough – You shouldn’t have to have these type conversations too frequently. Talk becomes cheap if there’s no backing to what’s agreed upon. If there seems to be no improvement over time, harder decisions or more intensive help may be needed. If you have done the other steps here, there is a time when tough love says “that’s enough – no more”. You are not doing your job as a leader if you continue to ignore the issues everyone else sees as critical to the health of a team.

One of the most difficult times for me as a leader is addressing issues like this with a team member I genuinely care about, but I know it’s one of my roles as a leader to address these most difficult issues.

What would you add to my examples of difficult conversations you have had with someone on your team?

7 Ways to Gain and Keep Trust as a Leader

female leader

People follow people they trust.

I’ve found trust develops over time and experience – as we witness trustworthy behavior. Honestly, as a leader, I’ve felt a delicate tension in maintaining trust. People look for a leader to be strong, independent and confident. Yet, we trust people who are approachable, inclusive and humble.

How do we combine those traits to be trusted leaders?

Here are 7 ways to gain and keep trust as a leader:

Always display confidence, but never cockiness. People will trust a competent leader, but one who is arrogant will be dismissed quickly.

Always follow through, which means you never over-commit. When a leader does what they says they will, people gain trust. When the leader always bails on responsibility – when they have a new idea every day, but nothing ever comes to reality – people begin to doubt everything the leader says.

Always put trust in others, so you’ll have an opportunity for them to put trust in you. Trust is a mutually exclusive commodity. People won’t extend you trust they don’t feel they receive from you. This means you must not be controlling, micro-managing, or negative towards every new idea they bring to the table. It means you must empower, delegate, and give authority to people.

Always extend grace, but be firm in some non-negotiables. I have written previously about the non-negotiable things for me in leadership – things such as responsiveness and mutual-respect – and I share them often with our team. We should have some standards which are not open to discussion. Those should usually be issues of character, vision or values. But, we need to allow people the freedom make their own way, including the freedom to fail, make mistakes, and be assured we will forgive them if needed.

Always try to be knowledgeable and aware by constantly learning, but realize you don’t know everything and you’ll know far more with a team. People trust a teachable leader. They are leery of a leader who knows it all – or pretends they do. We must ask questions, allow others on our team to teach us at times, continually seek wisdom and develop individually, just as we expect those we are trying to lead to do.

Always exhibit humility, but have courage to do the hard things. A trusted leader is humble enough to share recognition, but diligent to do the things everyone expects of the leader – such as lead through the hard seasons, remain calm in crisis, and encourage others when they need hope.

Always value people more than you value progress. This is especially difficult for driven leaders. We want success and this often is measured in numbers. But, people trust people they know genuinely care for them. We must see people as individuals, get to know them, and genuinely love the people we are trying to love – considering their interests even ahead of our own.

What other ways would you add to gain and keep trust as a leader?

Leadership Advice: Be Careful Making Decisions from an Ivory Tower

tower

I was talking with with a pastor recently. He has made some decisions he feels are best for the church. In listening to him, I think he’s probably making good decisions. They are needed from the perspective of where he sits in the organization of the church. His next step was to present the changes to the church.

I asked him how the staff felt about the changes. He said he hand’t told them yet. He had handled it with the elders and they supported him. They would find out with the church.

What? What?

Again, I said, “what”?

I watched this happen when I was in manufacturing. When decisions, which affect the assembly line, are made in the boardroom they seldom work and are always resented. The quality of work diminishes and production stalls.

I watched it happen when I was in sales. When sales procedures are handed down as edicts, without including the input of salespeople, morale is damaged, which ultimately has a negative impact on sales.

In this church and several churches I’ve consulted with over the years, I’ve realized it also happens in churches. When the pastor, or a body of senior leaders, make decisions, which impact the children’s ministry, for example, without the input of people who are actually doing children’s ministry, resentment builds, momentum stalls, and people resist the changes.

I have some advice for ministry leaders — really all leaders.

Be careful making decisions from the so-called “Ivory Tower”.

Many leaders lead with a top down approach, passing down decisions without consulting with those who have to live with the decisions made. It’s easy in leadership to forget real people have to implement your decisions. It’s not helpful, inefficient and, frankly, it’s unkind.

Don’t stand in the tower. Get out among the people you lead. Learn from them and let them give input into the decisions made in the organization.

Great leaders build decisions from the ground up, not from the top down.

5 Suggestions of How to Add Good Structure to an Organization

Constructor sujetando un ladrillo construyendo un muro.

I think there is value in unstructured growth. We shouldn’t be afraid of growth we cannot understand. It’s messier, harder to contain, even uncomfortable at times, but it also keeps leaders energized, maintains momentum, and helps spur exponential growth.

As the organization grows – as strategy changes – additions in structure have to be added. Adding structure, however, can be a painful and disruptive process if not handled carefully. We must add structure strategically.

Too many churches are stalled because when things got messy they simply added a new rule.

The fact is structure should never be too inflexible. It should change with the organization. It should even change at times with the people who are in the organization.

How do you add good, helpful structure?

Here are 5 suggestions to add good structure to an organization:

The change should make sense with the organizational DNA.

We have to be careful altering something in a way which could disrupt the fiber, core, or root foundation of the organization. DNA is formed fast, but changed slowly – and sometimes never. It’s who an organization is and who people have come to expect it to be. It’s hard to disrupt this without disrupting future potential for growth. The structure we will add or change in church revitalization will likely look different from the structure we had in church planting. And every church and organization is unique. 

The structure added should not impede progress.

This seems common sense to me, but I’ve learned this is not always the case. Structure should further enable the completion of the vision, not detract from it. Notice I said progress not grow with this suggestion. It could be you need some temporary structure which slows growth for a season. When I was in city leadership there was a time we needed to slow the pace of growth so we could catch up with infrastructure in the city. I can. We saw that as progress. If it slowed growth forever it would no longer be progress. An organization which never grows will eventually die – hence the following suggestion. The key is structure should consider the future potential for long-term sustainability of the organization. 

It should accommodate or encourage continued future growth.

Again, this should make sense. The problem is we don’t always ask those questions. Structure’s purpose should be to help the organization continue to grow over time. Structure should make things more efficient — not less. Enable not control. 

It should hit the center of acceptance.

Not everyone will agree with any change, but if the structure is universally opposed then it may need to be considered more closely before being implemented. This goes back to the suggestion about DNA. You shouldn’t make change based solely upon popularity – it needs a better thought process than simply what people like. Leadership is never about making people happy. But, at the same time, if you want the structure to be sustainable and helpful it must meet general acceptance – which leads to the last suggestion.  

People should understand the why.

This may be the most important. People are more likely to accept structure when they can identify the value to them and their area of responsibility — but at least the value to the overall organization. I once interviewed Zig Ziglar. He continually said, “If people understand the why they will be less opposed to the what.” I’ve learned how true this principle is over the years. We took a year to make one structural change so people could clearly understood why we were making it. Some still didn’t. Most did. And, it was a widely accepted change in our structure. 

What would you add to my list?

7 Attributes of a Wise Leader

Portrait of a senior man sitting in an armchair and thinking deeply.Shot with Canon 70-200mm f/2.8L IS USM

I write and speak a lot about leadership. I know lots of good leaders. In fact, I work with many good leaders. I hope some would even say I have days where I meet the standard – whatever the standard is.

I also write and speak a good deal about wisdom. And, I think wisdom is critical to the field of good leadership. 

A wise leader has developed certain attributes –  wisdom learned from the personal experience of success and failure and from the insight of other leaders – which sets them apart from other leaders. Wise leaders are valuable to any organization. 

But, I’ll be honest. There are few I know in leadership whom I would consider truly wise. Wise leaders have moved to a new stage in life from mostly learning from others to being looked to as a resource. People seek their input because they know they are seasoned leaders. They are investors in new generations of leaders.

I am going to list some attributes I have observed in leaders who have  wisdom. Think in your mind people you believe are “wise” leaders.

Here are 7 attributes of a wise leader:

The art of timing

The wise leader knows time is a commodity. They use sound judgement in decision-making. They have patience. They know organizations and individuals have seasons. Seasons of plenty and seasons of want. They have learned there is a right time to act and and there are times to wait.

Character Morality

The wise leader places a high value on integrity. They know ultimately everything rises and falls on the moral fiber of an individual. They’ve seen people lose everything with one bad decision. They know reputation is hard-earned and should be treated as gold.

Leads with Vision

The wise leader understands the value of a big picture. They keep an eye on something worth attaining. They continually motivate others by sharing the “Why”. They know momentum lost is hard to regain. They continually seek change which will spur energy around the vision.

Initiative

The wise leader is risk-taking and intentionally encourages innovation. They have witnessed a stalled organization. They know the dreadful feeling when there is no forward progress. They have personally experienced the cost of lost opportunity. They want to engage others by keeping things moving, people dreaming and the culture exciting.

Visible Diligence

The wise leader continues in spite of adversity. They tenaciously persevere. They know reaching a goal is worth the struggles to get there. They’ve been through storms before and have scars to prove you can come through them whole. They are seen as pillars. Strength under duress. People look to them for stability.

Strategic thinkers

The wise leader realizes no dream becomes reality without proper planning. They make sure plans are in place and people know what’s expected of them. They utilize healthy systems and structures. They aren’t burdensome with rules, but they are helpful in thinking through a process to achieve the goals and objectives of the organization.

Genuinely Love People

The wise leader knows people are the key to any organizational or team success and they work to empower others. Others know they are valued and appreciated under their leadership. They are true delegators. They invest in and develop the next generation. They look past the income statement to see the balance sheet — with people as the greatest asset.

What am I missing? What would you add to my list?

7 Causes of Team Idleness – and a Few Suggestions to Help

Businesswoman bored in office isolated on white

Team idleness

Team idleness is a term I use to describe when a team is failing to move forward towards its desired goals and objectives.

Team idleness does not always mean the wrong people are on the team — it could. It doesn’t always mean the team has the wrong goals and objectives or the goals and objectives are unrealistic. It could.

It simply means things have stalled. Period. The term means for a span of time there is no — or very little – forward progress for the team. Idleness. It could be a month or several months. Things aren’t desperate – yet. They’ve simply slowed.

Every team, regardless of their health, can go through times of team idleness.

I have witnessed team idleness many times in organizations with which I have been associated – in business and in the church. I can assure you most teams will deal with team idleness at various times through the life of the team.

What causes team idleness? What causes a team to stagnate?

Here are a 7 thoughts – and a few tips along the way:

No fresh ideas.

If new ideas are not coming to the table frequently the team becomes stale and progress slows. One way we address this is to periodically schedule times where the only agenda is brainstorming – dreaming – answering the question “what’s next?” Also, reading books together, attending a conference, or visiting other healthy organizations or churches can help generate new ideas.

Burnout.

If team members are overworked or in need of a break their energy level will slow. This has to be encouraged and allowed in the structure. For me it’s essential I discipline myself to rest frequently. I try to personally lead by example here. Shared values and shared workload help here. There should be no Lone Rangers on a healthy team.

Lost vision.

If a team loses sight of the big picture goals and objectives they can lose interest or get off course. Vision-casting is an essential task of every leader – and it needs to be done frequently. Celebrating also keeps what’s valued ever before the team.

Misplaced team members.

Again, I didn’t say wrong team members. It could be, but many times idleness is caused when a vision outgrows members of the team and other times when team members outgrow the vision. People sometimes need a reassignment of duties or a change of focus. They need new goals which further stretch them. It’s not a bad idea to occasionally shift the organizational structure and chart. 

Lack of Resources.

If there are not adequate resources to complete the task the work becomes frustrating and the team stalls. While we need to be stretched and walk by faith, it’s equally important not to push people beyond where the structure can support them long-term. Unreasonable expectations – over time – cause team members to naturally slow their individual productivity, which impacts the entire team. Leaders must make sure the team has the resources they need to do what they’ve been asked to do.

Poor training.

Sometimes people are asked to perform beyond their level of understanding. No one is helping them get to the next level and so they stall waiting for further investment into them. I have found it rare for people to voluntarily ask for more. Leaders must recognize potential in others and intentionally develop the people around them.

No accountability.

Teams idle when they stay the same for too long. Frankly, sometimes things stall because no one is pushing things to continually grow or holding people to higher standards of excellence. Growth and momentum are seldom self-produced. Change, at least good change, never comes without purposeful efforts. Leaders must become champions of new innovation and continual progress individually and for everyone on the team.

The problem with team idleness is it doesn’t stay simply at idle. You know that leaders. Idle turns to decline and often quickly. Idleness will come naturally. Our goal should be not to rest there long.

Have you served – or do you serve – on an idle team? Tell us about it.

7 Ways to Respond to a Lazy Co-Worker

Lazy person

I’ve always valued hard work and usually resented lazy workers.

There. I said it. I have a bias against laziness.  

I started working when I was 12 years old in a grocery store. I worked hard, gained the recognition of my managers, and was rewarded with all the hours I wanted to work. The store was a revolving door of workers it seemed. I worked with some much older than me who didn’t last long, because they really didn’t want to work. They wanted to sneak into the break room and have a coke or take an extraordinary amount of time taking the trash out each night.

Please understand, I’m not talking about people who protect their family time (I do that) or people who work smart so they can enjoy life. (I try to do that too.) I’m also not talking about people who honestly want to work, but can’t for legitimate health reasons. 

I’m talking about people who are lazy. People who don’t want to work. They often have a job, but give far less than their best to it. They want a paycheck, they want to eat well, but they don’t really want to earn their pay. 

(I told you I’ve usually resented people like this. Can you tell? 🙂 )

Something even more frustrating — if you are in a equal position to a lazy person, and you are not their leader and no one seems to do anything about it. You feel taken advantage of because of your hard work.

Not long ago I was stopped at a conference and asked if I saw laziness as a problem on church staffs. The questioner is in a large church where most of the staff work extremely hard, but a few barely get their work done. They are, in his opinion, lazy — and seem to get by with it. He wanted to know if this was unusual.

Of course, I assured this frustrated person, lazy people exist in every field. Wherever you find people you’ll encounter problems with people. Churches are places where people work, so some of the same problems that exist outside the church exist inside the church.

His real question, however, was “What should he do?” I shared a few thoughts and told him to read for a post to follow.

Here are 7 ways to treat lazy people:

Make sure it’s not a perception problem

Make sure you aren’t confusing a different work style with laziness. Make sure you aren’t lumping your overachiever mindset on them. People approach work differently. This is not always laziness. It could be they’ve found a way to work smarter and more efficiently. Look at the person’s performance based on results, not based on style.

Model hard work for them

This is your best offense. Some lazy people are encouraged by watching what they should be doing. Some will adapt to the environment if the environment is working hard. The completions will spur them. Certainly though, over time the lazy worker will be exposed. Then it is up to leadership to address the issue. (I know the question here — what happens if they don’t? That would be the subject of another post. This was is about co-workers.)

Pray for them to step up or leave

This sounds harsh, but if they are impacting your morale they are most likely impacting it for others. They are damaging the credibility and momentum of the organization for the rest of the team. Laziness is a sin. They need a heart change more than anything.

Don’t let them take advantage of you

You only enable them if you cover for them or do the work they were assigned to do. Lazy people seem to seek those out who will pick up their slack.

Challenge when necessary

If it’s clear a person is lazy and taking advantage of the situation, there comes a time when it’s right to challenge them. You should do so in love, but use the Matthew 18 approach — going to them first — then bringing along another if it continues. Work through the chain of command. It’s better to challenge lovingly than to let the resentment in your heart destroy your witness as you develop bitterness towards the other person. If you’re the senior leader — do your job to handle the problem.

Make sure it’s not personal to you or the organization

Could laziness be the result of something else? Could they be reacting to issues within their own life, or with a vision disagreement? That doesn’t mean they should stay or go, but it should impact the way you respond.

Help them with specific tasks

Sometimes you can help a lazy person, even if they don’t report to you, by helping them find things to do. Lazy people typically aren’t looking. If there is work to do they can do, ask them to help you or to assume responsibility for it. Structure is often the key need.

Have you ever worked with a lazy person? What did you do?