I recently posted on the need for leaders to delegate and some steps to doing so. (Read those posts HERE and HERE) Following this post, I asked a supposed leader in an organization for a decision from his organization. It appeared to be a minor decision. It certainly would be in our organization. I have held leadership positions in larger organizations, and it would have been a minor decision in either of those places. This leader, however, had to pass the decision up a chain of command. We eventually received a yes answer, but it took a great deal of time through several layers of people to get there. By the time we got the answer, I didn’t need it anymore. (True story.)
It reminded me of the benefits of empowering leaders in an organization.
Giving leaders the power to make a decision does four things:
1. It expedites good service for the customer.
2. It encourages leadership development within the organization.
3. It increases the productivity of the organization.
4. It keeps from frustrating customers/clients like me.
Does your organization need to release power to other leaders?What benefits do you see from doing so?