CBS’s Undercover Boss: Great Motivation
CBS’s new Undercover Boss was a great finish to a night of Super Bowl fun. I was amazed watching Larry O’Donnell, President and COO of Waste Management, as he went to work at the most menial jobs of the company he leads. He discovered there were actions from his chair that negatively impacted the people that work hard to make the company work. I applaud any leader that makes himself or herself vulnerable and opens the door to learning insights from those he or she is supposed to be leading. I’m looking forward to future episodes. In case you missed it, here is a preview.
Now, I ‘m not naive about this. I realize this is reality TV and the best side is going to be shown here, but still, I think opening one’s self up to this has to be challenging.
Did you watch the show? What were your thoughts? Leaders, would you open yourself up to this type evaluation of your organization?
8 responses to "CBS’s Undercover Boss: Great Motivation"
I also thought this show was fantastic. I approached it hoping that it would be funny, but I was surprised to discover what a great lesson it was to leaders. How important it is that leaders don't lead without taking into account the perspective of those who are being led. I missed the end of the episode, so I didn't get to see how it turned out, but I definitely plan to start following this show.
I have been surprised because several of the business blogs I read have been very critical…
I think they are critical because so many American public businesses (e.g. those who sell stock are considered publicly owned) are beholden to their stock-holders, not their employees and most stock-holders just don't care (a poor attitude indeed) how happy the employees are as long as the company makes money.
There could be other reasons, of course, but I think the one I just expressed is rather prevalent.
Interesting perspective. I'm sure in many cases you are correct!
I loved it. I manage a small waste management business. I've spent many hours on the truck, sorting materials, and working at our transfer station so that I would gain the practical experience to help me make decisions that benefit my employees and customers. I encourage any boss to do this. There is no better way to learn then to be on the front lines with your employees.
Thanks for your example Laura. You are obviously a good leader.
Yes, love it. I have read some negatives online today about it, because they say it's all staged, but either way it sets a great precedent for those of us that lead organizations.
That was the BEST show. Can NOT believe this came out of CBS, but VERY grateful. Would love to see multiple seasons of this great, All American show. Good job, CBS!